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Telecoms & IT for Newcastle businesses

Chaser Communications offer end-to-end Communications & IT services that keep your business running smoothly.

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Business Telephone Systems

Cloud or on-premise systems, installed and configured around your call flow — not a generic setup.

Explore phone systems

Business VoIP / SIP Providers

Hosted VoIP and SIP services with number porting, call routing and the right connectivity to support call quality.

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Business Mobile Phone Providers

Business mobiles across major UK networks — better-fit plans, smoother switching and ongoing account support.

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Business IT Provider

Ongoing managed IT: monitoring, maintenance, security-led improvements and structured upgrades as you grow.

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On Hold Music & Messages

Professional greetings, IVR messages and on-hold audio that makes your business sound polished from the first call.

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Business Broadband

Reliable business broadband and dedicated lines, with advice, install and ongoing support where and wehn you need it.

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Dark Web Monitoring & Cyber Security

24/7 cyber monitoring with threat detection, dark web credential scans and real-time alerts — proactive protection, practical support when needed.

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Phone System Support

24/7 support for faults, call quality issues, routing problems and system changes — remote first, onsite when needed.

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IT Support

24/7 IT support for device issues, Microsoft 365, email and network faults — remote first, onsite when needed.

Get IT Support

Telephone Systems & IT Providers in Newcastle

Phone systems, VoIP, connectivity, mobiles, IT Services & support — all managed by one local team.

Chaser Communications is an independent communications provider based in Newcastle, supporting businesses across the North East with a practical, consultative approach. If you’re looking to upgrade your phone system, improve reliability, or simplify suppliers, we’ll recommend the best-fit solution and manage the switch end-to-end.

If you’re tired of multiple contracts, confusing bills, and being passed between providers, we can help simplify things. We supply and support phone systems, VoIP/SIP services, connectivity, business mobiles, and IT support — so you have one point of contact and a joined-up service.

What we do

Contact Us

0845 340 3703

BT Wholesale partner • UK-based support • 24/7 help available
0 +
YEARS OF EXPERIENCE

Newcastle's Trusted Communications Provider

The Chaser Communications Approach

A consultative approach — with proper support after go-live

Some providers get a system installed and disappear. Chaser Comms do the opposite: we aim to build long-term relationships with businesses by staying available, keeping your setup optimised, and making sure you always know where to go when you need help.

What you can expect

  • Clear advice and a tailored proposal (not a one-size-fits-all bundle)
  • Managed transfer from your current supplier where possible
  • Installation and configuration done properly
  • Ongoing support, including out-of-hours cover and regular reviews (where included)

How it works

Contact Us

0845 340 3703

independent Newcastle provider • one-stop shop • support

Chaser Communications process

How it works: from enquiry to go-live

  1. Free consultation – we learn how you use your phones/IT and what needs improving
  2. Tailored proposal – options aligned to your priorities and budget
  3. Managed switch – we handle transfers and admin to reduce your workload
  4. Installation & configuration – onsite or remote, depending on the service
  5. Testing & handover – you know it’s working before we sign off
  6. Ongoing support – 24/7 help available, plus reviews to keep things running smoothly
To make comparisons and transfers accurate, we may ask for a copy of your current bill.

Contact Us

0845 340 3703

One supplier for telecoms, IT & business communications
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See what our clients say about us
I just wanted to come back to you about the service. Firstly, I appreciate both of you for being persistent without being a nuisance, difficult skill, you do it well.

Secondly I really appreciate the help with finding out about the contract, listening to our concerns and requirements from the group then being able to action it. Communication is great with Chaser overall so far including a few set up hiccups which have been resolved as quickly as possible and with as little disruption as possible.

Would highly recommend you guys to anyone.
Mark
Mark Deltaplus
Sales rep was brilliant and promised all of the things that we wanted to hear. Ended up signing the contract and we had as per usual any normal teething issues with any new system going in. It was rectified quickly and no issues with that what-so-ever. The reception staff are super efficient no BS if they don't know the answer they will find it and get back to you as quickly as possible.

Customer service is 5 stars.

The staff are lovely and super helpful and I would go back and advise someone else to use this company too.
JenAutorescue

Trusted by businesses across the North East

We work with UK businesses of all sizes and bring over 20 years of communications experience.

Ready to improve your telecoms or IT?

Book a free consultation and we’ll recommend a solution that fits your business — with a smooth switch and proper support afterwards.

Book a free consultation | Get a free cost-saving audit

Contact Us

0845 340 3703

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