Chaser Communications supplies, installs and supports modern business telephone systems across Newcastle and the North East. Whether you need a flexible cloud solution or a robust on-premise system, we design the setup around how your calls work in real life — then we install it properly and support it long-term.
As one of the North East’s trusted business telephone providers, we help organisations of all sizes find the right business phone solutions without overcomplicating the process.
With the UK moving away from analogue services, upgrading now helps you plan calmly rather than rushing later. Openreach confirms the analogue switch-off is planned for 31 January 2027, and new analogue line sales stopped from September 2023.
Cloud phone systems (hosted VoIP) suit hybrid teams, multi-site working and small businesses that want easy scaling.
On-premise systems can suit organisations that prefer local control or have specific infrastructure requirements — with full installation, configuration and support. Whatever your setup, our business phone solutions are structured to fit how your team actually works.
A modern system can improve the customer experience and staff efficiency without being complicated:
0845 340 3703
We take a consultative approach and manage the full process end-to-end — advice, proposal, transfer, installation and support. Unlike many business telephone providers, we handle everything in-house, so you always have a single point of contact.
We’re also a BT Wholesale partner; BT Wholesale describes itself as the UK’s largest wholesale telecoms service provider and “the UK’s largest network provider”.
We’ll start with a consultation and aim to improve your setup within your current spend or less, where possible. Our business phone solutions are designed to deliver value, not unnecessary expense.
Typically 12 months. We keep contracts straightforward so you know exactly what you’re committing to.
We plan cutovers carefully to minimise downtime and confirm everything before sign-off.
We supply and support both cloud-hosted VoIP and on-premise office telephone systems, including multi-site setups.
Yes. We manage the number porting process for you so your existing numbers transfer across seamlessly. We’ll confirm everything is live before your old service is switched off.
A stable business broadband connection is usually sufficient for most small to mid-sized businesses. During our free consultation we’ll assess your current connectivity and let you know if any upgrades are needed before installation.
We’re based in Newcastle and serve businesses across the North East, but we also support clients in other parts of the UK
Yes, we work with businesses of all sizes, including small teams and startups. A small business phone system doesn’t need to be complicated or expensive; a simple cloud-hosted setup with a handful of users can give you auto attendant, call routing and a professional image from day one. We’ll tailor the system to what you actually need now, with the option to add users or features as you grow.
